David Rupe

15618 Lexington

Redford, Michigan 48239

(734) 765-6242

daverupe@gmail.com

Profile

Computer Systems Builder and Support Specialist with broad academic training and experience in setup, configuration, and troubleshooting of networks, operating systems, applications software, and hardware. Excellent interpersonal communication and customer service skills to provide technical support. Proven ability to work effectively as a member of a team. Innovative and forward thinking professional with ability to document technical procedures.

Technical Skills

Operating Systems & Related:  Windows 95, 98, NT 3.51  ||  Server & Workstation, 2003 Server, XP, 2000, NT 4.0  ||  Terminal Server  ||  DNS  ||  UNIX  ||  DOS  ||  Xenix  ||  Linux  ||  Active Directory  ||  User Account Administration  ||  Folder & File Permissions  ||  Windows Registry

Applications:  Microsoft Office (Word, Excel, PowerPoint, Outlook)

Other:  TCP/IP  ||  LAN/WAN  ||  Wireless Networking  ||  Borland Delphi  ||  HTML  ||  JavaScript  ||  OS Installation / Configuration  ||  Hardware Installation  ||  Software Installation 

Professional Experience

MCKESSON PHARMACY SYSTEMS, Livonia, Michigan                                                           2000-2008

Pharmacy Systems Division of McKesson Corporation

Systems Builder, 2005-2008

• Installed hardware, operating systems, and software applications.


• Configured networks in complex corporate environment.


• Installed and configured Windows Client / Server Operating Systems.


• Performed Network Configuration and Server / Client Configuration.

Hardware Support Technician, Level II, 2000-2005

• Performed troubleshooting for PCs, laser and dot matrix printers, tape drives, and slave terminals.


• Provided a broad range of telephone support.


• Supported internal customers via telephone and at their sites.

Education

AMERICAN INTERCONTINENTAL UNIVERSITY, Buckhead, Georgia

A.A.S. in Business Administration, expected December 2009 Major:  Information Systems