Hiring Account Manager
www.nationalfoodgroup.com
Please email resumes to: job2@nationalfoodgroup.com
K-12 Account Manager Job Description
Position: K-12 Account Manager (Novi, MI)
Reports To: Director of Business Development & Vice President of Operations
National Food Group, founded in 1990, is one of America's fastest growing distributors of food products for large volume, government and non-profit markets. The company is based out of Novi, Michigan, with a branch office in San Diego, California. The company services multiple market segments, including: corrections, K-12, college and university, and senior feeding. National Food Group has 5,200 customers nationwide and a vendor network that exceeds 970 long-standing partners. Learn more about National Food Group at www.nationalfoodgroup.com
Sales Responsibilities
• Cold Calls to develop sales contacts.
• Face to face sales calls
• Follow up with customers to ensure satisfaction
• Develop new commercial and commodity sales
• Service existing accounts
• Continually earn new customers
• Customer calls to maintain current contacts.
• Periodic sales trips to build on existing relationships.
• Send P.O.S. (Point of Sale Materials) Flash faxes, mailers and E-mails.
• Attend national and regional shows when relevant.
• Facilitate the sending of samples to customers when necessary through our Sample Department and/or be able to do it by yourself
• Research - use office resources, internet and other forms of info to develop new leads.
• Develop new product concepts
• Fully understand territory unique needs
• Work closely with management to achieve sales objectives - offering the essential products, developing territory specific pricing, generate marketing material
• Maintain and grow profit margins
• Continually cross-sell and up-sell high profit items and overstocked inventory
• All tasks as assigned by management
• Attend and participate in weekly sales meetings
• Make oral presentations
• Test new products and provide feedback to management
• Answer customer complaints professionally, speak to management, then offer effective and swift resolution in the most cost effective manner
• Track progress on a monthly basis to ensure goals are being met
• Complete sales worksheet, to include weekly goals and achievements, at the end of every week
Order Responsibilities
• Process sales orders.
• Assist in arranging for freight on your orders with our Logistics Team.
• Ensure delivery and follow up with freight coordinator for sales orders.
• Submit orders for invoicing on sales orders.
• Review invoices and confirm accuracy of paperwork for billing.
• Confirm freight invoices for sales orders.
• Work with Purchasing on Direct Shipments (Direct Ships)
• Research, negotiate with and contract with carriers to deliver orders
• Research, negotiate with and contract with local distributors to deliver orders
Inventory Responsibilities
• Sample and help make decisions on new product.
• Review and assist with monthly flyer.
Computer programs & Responsibilities
• Microsoft Office (Word, Excel, Outlook, Power Point)
• Sales Logix
o Updating and maintaining accounts in CRM
o Maintain CRM with all tasks, to-dos and appointments
• Mas-90
• Mozilla Firefox
• Microsoft Windows
• Crystal Reports
• West Fax
Personal Requirements
• Show up to work on time.
• Be well rested and ready for each day.
• National Food Group offers a casual work environment.
• Maintain a valid driver's license.
• Maintain a positive mental attitude during your day.
• Use office appropriate behavior and language when in or representing our office.
• Stay current on industry trends
• Represent company professionally and with enthusiasm at all times
• Maintain high level of enthusiasm
• Develop attainable sales goals and objectives
• Create action plan to achieve objectives
Compensation: Commensurate with experience, including Full Time employee benefits.
Our benefits are second to none. A partial list of benefits can be found below:
• Health insurance (medical, dental and vision coverage)
• 401(k) Savings Incentive Plan
• Paid vacation
• Life insurance
• Accidental Death and Dismemberment Insurance (AD&D)
• Long term disability insurance
• Flexible Spending Account for health and dependent care
• Employee discount merchandise purchasing program
• Direct payroll deposit
• Paid holidays
• 24 Hour use of workout room
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