The Ferndale Area Chamber is one of the region's most dynamic, friendly, progressive and fastest growing Chambers. Our 57 percent growth over the past two years has created the need to add an additional staff person. If you or someone you know are intersted in working in this fun, fast-paced environment, please submit a resume as instructed below.

Position: Member Services Assistant

Reports to: Executive Director

Employment Classification: Part Time/ Non-exempt (30 hours/week)

Summary: Assists with general member services duties including programs & events.

Knowledge, skills, abilities, education:

• Minimum of high school diploma or equivalent, associate degree preferred

• Ability to work effectively with a diverse group of business people and volunteers

• Computer literate with advanced efficiency in Microsoft Office

• Excellent verbal & written communication and customer service skills

• Knowledge of general office equipment and operations

• Own reliable transportation with ability to do office errands as assigned

• Flexible schedule to attend meetings and functions as assigned

• Excellent attendance record with minimal absenteeism

• Professional appearance and demeanor

• Familiarity of social media including twitter, facebook and LinkedIn

• Some familiarity with WordPress is preferred but not required

Job Description:

• Maintain accuracy of membership database

• Maintain member files as well as member changes

• Support front desk operations as needed

• Provide support to Membership Director, Executive Director and Board of Directors

• Assist with chamber's programs and events

• Set-up committee meetings and in-house programs including room set-up as assigned.

• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

• Compile, transcribe, and distribute minutes of meetings.

• Coordinate and direct office services, such as records, budget preparation assistance, personnel issues, and housekeeping/maintenance, to aid Executive Director and Board of Directors.

• Analyze organizational operating practices or procedures

• Answer customer or public inquiries and direct inquiries to appropriate parties

• Support Executive Director in solicitation of sponsorship and volunteer support

• Update social media sites and portions of website

• Other duties as assigned.

Employee Benefits include:

Ten paid holidays

Ability to take advantage of member discounts

Salary: $10.00-$12.00 per hour

Other qualifications are also considered in the final selection of a person to fill this position. Resumes and letter of interest accepted until position is filled.

Please direct inquiries to:             

Jennifer Roosenberg

Ferndale Area Chamber of Commerce

407 E. Nine Mile Rd., Ferndale, MI  48220

(248) 542.2160 Fax: (248) 542.8979

jennifer@ferndalechamber.com

An Equal Opportunity Employer